Katharine House Hospice

Weston Road, Staffordshire, Stafford, England, ST16 3SB
 
166 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information

Reviews

 
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Review of Counselling Service
6th March 2024


I was included in the direction the counselling took. I felt involved.

Suggested improvements
-

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Review of Counselling Service
6th March 2024


i am a carer for my mum & mother in law living in the same property, which became very overwhelming as i have also lost my dad in the last few weeks. obviously another stress. she helped me navigate my way off the edge of a shelf, get perspective and see a way forward. It's work in progress but life changing

Suggested improvements
sometimes a longer session would have been beneficial but generally no nothing

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Review of Outpatient Service
4th March 2024


Staff have all been very kind and helpful

Suggested improvements
I might have been able to attend more sessions if they were shorter, perhaps more shorter sessions but over more weeks.

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Review of Outpatient Service
4th March 2024


A little bit like being in a classroom.

Suggested improvements
Be yourselves. You are very good nurses and care practitioners. Make it more practical, less like a classroom lecture.

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Review of Hospice at Home
26th February 2024


The help we are having is absolutely brilliant. The carers are so kind and considerate. Could not do more. They also see me, for which I am so grateful. Thank you.

Suggested improvements
There is nothing I can think of. Care is so good

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Review of PCNS
26th February 2024


Both mum and I were treated with respect and dignity. We were made to feel comfortable and at ease, able to ask any question. Most of all, we felt cared for and supported.

Suggested improvements
N/A

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Review of Counselling Service
20th February 2024


Good listener. Counsellor came up with the appropriate searching questions at the time, coming up with questions out of the box. Made to think on my feet, come up with suggestions and answers that I would not have identified.

Suggested improvements
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Review of Counselling Service
15th February 2024


The experience through my grieving process thus far with this counselling has been invaluable, it has helped me make sense of my feelings/emotions - I have felt confident in being able to talk openly and be listened to. I had lost my 'place of safety' when my husband passed away and it helped to understand this. It was also very helpful to me that the counsellor had met and counselled my husband during his terminal illness.

Suggested improvements
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Review of Embrace Quality Care
14th February 2024


My life would be unbearable through pain after intense cancer treatment without the Katherine house team. The specialist Lymphedema nurses keep my pain and swelling under control and I rely on them heavily for my quality of life. They are also exceptionally kind and caring, which makes everything less scary.

Suggested improvements
Could not be better.,

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Review of Counselling Service
14th February 2024


Excellent

Suggested improvements
-

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Katharine House Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review Katharine House Hospice: http://iwgc.net/eorcs